There are many reasons to hire a Managed Service Provider. Many businesses (59%) use outsourcing to reduce their expenses. However, many business owners and executives don’t quite understand or realize the cost-saving and time-saving benefits of hiring third-party professionals to assume some of the daily, mundane tasks of office management. So how do you know if your business could benefit from working with a company like Com Pro? Read on to find out exactly what Managed Service really means and what it can do for your business …
What Is a Managed Service Provider?
Think of it as a form of delegation. When you hire a Managed Service Provider (MSP), you are basically contracting an outsourced third-party company to perform a certain set of day-to-day management services.
When it’s executed successfully, an MSP functions just like an extension of your in-house team -and you don’t even have to spend exhausting hours trying to find and hire the right person. An MSP gives you all the expertise you need, right at your fingertips.
Advantages of Working with an MSP
So, what are the benefits of hiring a third-party provider?
As stated, one of the main reasons is cost savings. Unlike the billable hours of an in-house employee, which are highly variable and often unpredictable, an MSP will often have a defined monthly fee or flat upfront cost that covers all the necessary personnel and resources required to do the job. This makes it a predictable monthly expense for which you can easily budget.
Another reason is the reduced risk and liability. MSP’s can minimize the risk to your company by assuming the responsibility for providing critical infrastructure and software. They can also use their expertise, and industry-specific knowledge, to guide you around security and compliance issues, and they can introduce you to new ways of lowering risk in the areas in which they serve.
They can also make your company more efficient by reviewing all your current processes. That way, new opportunities can be explored for improvements in technology, better resources, and better ways to streamline your operations. An MSP can provide a fresh perspective, which leads to valuable insights that allow your company to improve its overall performance.
What it Can Do for Your Company’s IT
Think of the cost of finding, training, and supporting an extensive IT team. It can be a cumbersome, costly, and labour-intensive process. One way that businesses have been able to cut IT costs by as much as 40%, is by contracting an MSP for some of their Managed IT services.
They are also many perks to using outside IT support and technologies, such as:
- Constant availability – which is critical for IT support that may be needed outside office hours
- Fixed monthly charge that absorbs all the costs of equipment and training personnel
- The ability to scale your services up or down, depending on company needs
- Minimizing service interruptions, company downtime, and outages
- In the case of Com Pro Managed IT, a local support desk that can respond rapidly in a crisis
- A predictable service model that can explore and quickly deliver new IT services or functionality
- Frees up any in-house IT, so they can focus on more strategic programs
What it Can Do for Your Print Management
When it comes to printing, you don’t often think about it until something goes wrong. But did you know, in the past year alone, 60% of organizations will experience at least one print-related data loss? Depending on the nature of that data, that could be a critical setback for any company.
One major printer issue could cost you a lot of downtime with a ripple effect that echoes along your chain of operations, costing you time, and most of all, loss of productivity.
A Managed Print provider can help organizations to minimize that risk, along with the following benefits:
- Taking stock of print supplies and maintaining appropriate supply levels, so you never run out
- Streamlining print processes so they are the more effective and efficient
- Sourcing and purchasing new print equipment – making sure you have the latest technology
- Making recommendations on cost-savings and the best equipment to invest in
- Attending promptly to repairs and maintenance issues, reducing costly downtime
- In the case of Com Pro, we can remotely monitor your ink & toner levels and automatically deliver the supplies when needed
Why should your business use an MSP?
How do you know if a managed service provider is right for you? If you find yourself saying any of the following:
- “I’m suffering too much downtime due to outages, lack of support or maintenance issues.”
- “Our overall company performance was affected by a lack of service and support.”
- “We overspent again on our IT and/or Print budget! I can never guess how much it will cost.”
- “My company has suffered data losses because of our inability to come up with a solution.”
- “I’m tired of always running out of print supplies just when I need them.”
If you relate to the above statements, it likely means you could benefit from outsourcing some of your managed services.
And with Com Pro on your side, you can rest easy, because you have a reliable, dependable provider managing your IT, Print, or both (which makes it simple by having everything on one bill).
As leaders in the managed services arena, we can give your business a competitive edge by finding ways to improve efficiency, provide support, cut costs, and reduce liability, so you can free yourself from administrative work that takes your focus from more important tasks.
Ready to delegate and get admin tasks off your plate? Partner with an experienced MSP like Com Pro. Contact us to learn how we can help!