On-Site and Remote Services
Reliable, approachable and professional
Keeping your office equipment running smoothly is our priority, and we take pride in supporting our customers with reliable remote and on-site service.
We make YOU, our priority
Keeping your office equipment running smoothly is our priority, and we take pride in supporting our customers with reliable remote and on-site service.
Have a question about the operation of your photocopier or printer? Our help desk staff can quickly and efficiently provide answers so that you can get back to more important matters.
Need on-site support to fix a problem with one of your machines? Our expert technicians can be at your office within hours to carry out maintenance or repair work.
Friendly technicians, expert support
Our approach to service is simple
Respond quickly, deliver professional service and fix problems the first time. Our manufacturer-trained technicians have the expertise to rapidly assess and address equipment problems, ensuring minimal disruption to the operation of your business. If you encounter any of the following issues, Com Pro is ready to help:
- Broken parts
- Error codes
- Display or driver problems
- Faxing or scanning problems
- Device noise
- Paper jams and printing problems
- Quality issues
- Miscellaneous problems (e.g. power issues, document feeder issues)
Ongoing service or case-by-case support
While many of our customers enjoy the peace of mind that comes with a Com Pro service agreement, we are also happy to provide service on a case-by-case basis. Depending on the problem you are facing, our technicians can provide remote or on-site service, with charges based on materials and time.
If you are an existing customer and require remote or on-site service, please visit our Support Page to request service.
If you are new to Com Pro and require service, contact us now to speak with a member of the Com Pro support team.
our partners
Managed Print Solutions & Hardware
